## About Shed & Shore

### What is Shed & Shore?

Shed & Shore is an online retail store offering a growing selection of products across various categories.

### Where is Shed & Shore located?

Our business address is:

35 Vaught St
Caddo Gap, AR 71935
United States

### How can I contact Shed & Shore?

You can contact us by:

**Email:** [support@shedandshore.com](mailto:support@shedandshore.com)
**Phone:** +1 (870) 224-9676

### What are your business hours?

**Monday – Saturday:** 9:00 AM – 5:00 PM
**Sunday:** Closed

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## Orders

### How long does it take to process an order?

Orders are generally processed within **1–2 business days, Monday through Friday**.

### What is the order cut-off time?

Our standard order cut-off time is **5:00 PM Eastern Time**.

Orders placed after the cut-off time are generally processed beginning on the next business day.

### Do you process orders on weekends?

Orders are processed Monday through Friday. Weekend orders are generally processed beginning on the next business day.

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## Shipping

### How long does delivery take?

Our estimated total delivery time is approximately **4–6 business days**.

This consists of:

**1–2 business days processing + 3–4 business days transit.**

### Will I receive tracking information?

When tracking information is available, it will be provided through the applicable order or shipping communication.

### Can I change my shipping address?

Contact us as soon as possible if you entered an incorrect shipping address.

Once an order has been shipped, changes may no longer be possible.

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## Returns & Refunds

### Do you accept returns?

Yes. Eligible products may generally be returned within **30 days of delivery**, subject to our Return & Refund Policy.

### How do I request a return?

Contact customer support before sending an item back.

**Email:** [support@shedandshore.com](mailto:support@shedandshore.com)

Please provide your order number and information about the product you would like to return.

### When will I receive my refund?

After an approved return is received and inspected, an eligible refund will generally be issued to the original payment method.

The time for the refund to appear may depend on your payment provider or financial institution.

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## Payments

### What payment methods do you accept?

Available payment methods are displayed during checkout.

### Is checkout secure?

Our checkout uses HTTPS and payment processing services designed to protect transaction information.

Customers should never send complete payment card information through email or contact forms.

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## Still Have Questions?

If you cannot find the information you need, contact Shed & Shore.

**Email:** [support@shedandshore.com](mailto:support@shedandshore.com)
**Phone:** +1 (870) 224-9676

**Monday – Saturday:** 9:00 AM – 5:00 PM
**Sunday:** Closed